Discription of Products:
Name of product: Grinder tips
Tungsten Carbide Particles: We only use the highest grade tungsten carbide as raw material for tool tips. The crushed raw material dual grain structure tungsten carbide offers high abrasive resistance.
Tungsten Carbide: The carbide raw material is pressed and sintered to produce high-quality dual grain structure tungsten carbide that has incredible welding properties plus high wear resistance.
Steel Body: We are using 42crmo alloy steel, one of the highest grade of steel material. It has a hardness of up to 42-55 HRC which offers strength to the tungsten carbide tip.
Hard facing: We use specially made CR-W or chromium to make wear-resisting welded layer on the tools with the hardness of up to 55hrc-60hrc. In addition, CR-W has excellent abrasion resistance and impact resistance performance.
FAQ:
1. Are you a genuine manufacturer?Yes, all products showed in our website are produced in our ISO9001:2015 certified factory; We are also a company registered by China Customs with the right to export and import.
2. I want to keep our design in confidence; can we sign NDA?Sure, to protect customers' profit is our obligatory responsibility, signed NDA would be valid to both of us..
3. What should I offer to get your quotation?Please offer us your detailed information for the product, such as drawings with 2D/3D by software Pro/E, Auto CAD, SolidWorks, UG etc; as well as materials, surface treatment, quantity, package. Any special requirements should be highlighted especially for tolerance.
4.How long does it take to receive samples?
20 working days,the lead time is the general production period and does not include the transportation time.
we can supply free samples with less quantity,but customers need to pay shipping cost.
5.How long is the manufacturing lead time?
Mass Production:30-45 working days after sample approval by yours.The lead time is the general production period without the transportation time.
We could make some special production arrangement effectively if customer has urgent need.
6.How long does it take to ship goods from China by sea?
It takes about 5 weeks to European ports plus 1 week customs clearance, so you can get the container within 6 to 7 weeks.It takes about 2 weeks to east coast and 3 weeks to west coast US ports.All sea goods are shipped from Ningbo Port.
7.How long does it take to ship goods from China by air?
It takes about 7 days to all major destinations.
8.What are the payment terms?
Payment terms are negotiable and will improve for long term customers.During the initial stages, we request 50% of tooling fee in advance with the balance payable on acceptance of samples.Production orders can be negotiable.We prefer 30% deposit and the balance by T/T before sails.But sometimes T/T15 days after sails would also acceptable.
9.New product development process
Got tooling order and sample order with 50% deposit---Hold a meeting with the relation dept.To ensure the developing schedule---Design mould, fixture and gauge and making them in our factory---mould.fixture and gauge making---producing samples---approved from customer-purchasing material-forging-heat treatment-shot blasting-machining-Inspection-package---delievry
10.Which countries do you export to?
Now mainly export to U.S.A, Germany, France, Italy, UK, Brazil, Swedish, Japan, Korea, Middle east of Asia, Thailand and so on.
11.Can we visit the factory to conduct an audit?
Yes, you are welcome to visit our factory.
12.How to handle the complains?
--If happen any complaints after delivery,please just show us photos and detail compliants points, we will check with the production department and QC department Immediately and give you best solving solution which agreed by both of us,moreover we will bear all the cost (including shipping cost).
All parts are made according to customer's drawings or samples.If you have any parts to be made, please feel free to send your kind drawings/samples to us.Technical drawings including material mark, Product weight, Purchase quantity.The comprehensive information will help us quickly calculate the accurate and reasonable price for you.
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